We would love to hear from you
Please call 09 528 3981 or use the contact form below, to make an enquiry, provide feedback or make a complaint.
Kaihautu / Chief Executive
Huia Hanlen
Please contact for media and other enquiries.
address
Brainwave Trust Aotearoa
PO Box 55 206, Eastridge, Auckland 1146, New Zealand
Do you have feedback or a complaint?
Please give us a call or email your feedback to info@brainwave.co.nz. Once you have sent us your feedback, we will be in touch. If necessary, we will investigate it and discuss a resolution with you. Brainwave Trust Aotearoa respects the rights of its team and any other people or organisations with which it conducts business. Our Complaints Policy and Process has been developed to ensure the rights of these individuals are given appropriate consideration in the event of any dispute. Once you have provided feedback, we will be in touch. If necessary, we will investigate it and discuss a resolution with you. If we cannot resolve it straight away, or if the issue is of a complex nature, we will indicate how long it will take us to investigate the issue. Please note we are unable to provide help with specific situations, see our Support Service page for a list of organisations that may be able to help